Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. The perception of success of such interactions is dependent on employees 'who can adjust themselves to the personality of the guest'. Customer Service: Customer service is the provision of service to customers before, during and after a purchase.
Leadership: Knowledge of and ability to employ effective strategies that motivate and guide other members within our business to achieve optimum results.Scheduling: Scheduling is the process of arranging, controlling and optimizing work and workloads in a production process or manufacturing process.What Skills Does a person Need at Angel Of The Winds Casino Resort?Īt Angel Of The Winds Casino Resort, specify the abilities and skills that a person needs in order to carry out the specified job duties.Įach competency has five to ten behavioral assertions that can be observed,Įach with a corresponding performance level (from one to five) that is required for a particular job.